Fluent Support Pro
Who should use Fluent Support?
If you value speed, ease of use, and seamless integration with your existing tools, Fluent Support is a great choice for any business aiming to elevate their customer service experience.
Do I Need Coding Skills To Use Fluent Support?
No, you don’t need any coding skills to use Fluent Support. You can install and setup Fluent Support just like any other WordPress plugin. With just a few clicks, you can setup and deploy your own support portal in five minutes!
Will It Be A Performance Issue For WordPress?
Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.
Does AI with Fluent Support Boost Agent Productivity?
OpenAI in Fluent Support boosts First Response Time (FRT) and agent productivity by handling repetitive tasks like summarizing messages and analyzing tone. Also, it can generate accurate responses and streamline workflows. So, the features allow agents to focus on solving more complicated problems and providing better support.
Original price was: £319.00.£9.99Current price is: £9.99.
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Description
Help desk that does more,
so you need to do less!
Fluent Support promotes growth, reduces effort and fights churn with SaaS quality features neatly tucked into WordPress.
Ticketing System
Ticket management made simple with a user-friendly interface, powerful filtering and customizable tickets page.
Tickets
Streamline, prioritize and resolve questions, or simply answer as they come along. You’re in control of how you manage tickets, every step of the way.
Advanced filters
Sorting and filtering with advanced search is a breeze with Fluent Support. Improve response rates and make your agents’ lives a whole lot simpler.
Ticket Status
Ticket status tells you exactly how your support desk looks like. Know exactly who’s waiting and who’s been taken care of at a simple glance.
Ticket tags
Tags let you identify tickets and label them to match your management style. Turn Fluent Support into your own system.
Setup and Migration
What’s there not to love about a simple setup process? We went a little further and made sure you don’t lose your tickets when you start fresh with Fluent Support.
Easy migration
Starting fresh doesn’t mean starting from scratch. Bring your support tickets from leading help desk platforms and pick up right where you were.
Business Perks
Fluent Support can accommodate your whole business. Separate your inboxes, manage tickets based on products, customize your ticket portal, and manage customer information, whether you’re an ecommerce store, software builder or a learning platform.
Inboxes
Add individual inboxes for every business you have. Say goodbye to confusing tickets piling in the same inbox without hopping tabs. You can add as many inboxes you need, no limits.
Products
Products can be a headache, especially if your store has thousands. Fluent Support lets you create products for mapping tickets. Find out the products customers love (or hate!) right in your reports.
Portal
A customizable ticket portal lets you maintain your branding throughout your website and your support desk. A streamlined customer experience awaits.
Customer Profiles
Knowing who you’re doing business with is beyond necessary. Find all customer information in easily accessible contact profiles, designed to make support tasks simple.
Power Users
Becoming a power user in Fluent Support gives you the ultimate support desk experience. With advanced functionalities you can take your support desk to the next level.
OpenAI Powered
Take your customer support to the next level with AI-driven tools in Fluent Support. Quickly summarize messages, analyze tone, and generate custom responses.
Auto-Assign
With WorkFlows you can assign agents to new tickets automatically. No need to search for who’s available. Add agents based on products, work load or any custom tags you want.
CRM Automations
Connect FluentCRM and Fluent Support to get the complete picture of your customer base. Run campaigns and automations using Fluent Support tags in CRM.
Email Piping
Inboxes are essential, but customers rely on Emails just as much. Fluent Support turns all your email queries into tickets, so you can resolve without missing a beat.
Fluent Support is an open source project. You can view the full sources (unminified JS) and contribute to the project on GitHub: https://github.com/WPManageNinja/fluent-support
Demo: HERE
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